Panel management. Powered by people.

Meet our people

They’re the foundation of our success. The people behind VAS Panel are experts in reducing risk for lenders, brokers and valuers. It’s their knowledge and experience that makes the difference, whether you’re a lender or valuer. Here’s a little more about them.

Senior Leadership

**Gina May**Chief Operating Officer & Co-Founder

**Stephen Todd MRICS**Chief Commercial Officer & Co-Founder

**Lisa Southall** Compliance and Finance Director

**Andrew Murdoch** Valuation Panel Director

**David Birch** Valuation Audit Director

Ian Furlong
Chief Technology and Information Officer

Operations Team

Mollie McLoughlin
Operations Manager
Part of team VAS since 2018, Mollie is responsible for ensuring daily operations and customer relations are held at the highest standard. She acts as second in command to Natalie, taking care of all duties in Natalie’s absence. Mollie has a keen eye for detail which further supports her role in delivering strong client satisfaction. When not at work, Mollie enjoys completing novels and secretly loves sequin art!

Jamie-Lee Breeze
Assistant Operations Manager
Jamie-Lee is educated to AS Level in law and sociology and started her working career undertaking a Business Administration Apprenticeship. She had 4 years’ worth of administration experience before starting her career with VAS in 2020. Jamie-Lee has a great memory, attention to detail and the willingness to keep learning. She is enjoying her career with VAS and is excited to further her knowledge of the industry. Outside of VAS, Jamie-Lee spends her spare time reading or doing cross-stitch patterns. She also spends a lot of her free time with her family, especially her nieces and nephews.

Alanna Dark
Senior Business Co-Ordinator
Alanna joined VAS in 2021, having worked previously in Business Administration, Alanna brings a wealth of skills including excellent customer service, organisation & social media marketing. This gave Alanna an appetite to progress in this field of work and VAS Panel has developed her knowledge and she is eager to broaden her skills further.

Outside of VAS, Alanna enjoys spending time with her friends, travelling, and eating out.

Emily Wilkinson
Senior Business Co-Ordinator
Emily joined VAS in 2021, following completion of an apprenticeship in Property Management. This has gained Emily a good knowledge base, allowing her to develop her skills with VAS Panel. Although having only been in the industry for a short time, Emily displays passion, drive and looks forward to broadening her skill set with the help of the ever-growing VAS Team. Emily enjoys playing golf on weekends and spending time with friends and family.

Danielle Wheater-Rowe
Senior Business Co-Ordinator
Danielle joined Team VAS in 2018. She is responsible for obtaining funds from the payee’s for their valuations and making sure the valuer is formally instructed with all the information needed to carry out the report. Outside of work Danielle loves nothing more than a good shopping spree and eating Chinese food. Her favourite season is Halloween and enjoys spending time with her dalmatian Brutus.

Daisy Ezard
Business Co-Ordinator
Daisy joins VAS with 7 years of customer service training and 3 years of retail management experience. Daisy is looking forward to joining VAS as a Business Co-ordinator and developing her career and skill set with the company. Outside of work she loves reading thrillers and romance novels, spending time with family, friends and her boyfriend, going to the gym and trying new restaurants.

Mark Lilly-Proud
Valuations Co-Ordinator
Mark has worked in the property industry for many years starting as an estate agent. He started VAS in August 2019 on the progress department and has worked his way to Business Co-ordinator. Mark primarily ensures fees are delivered to VAS within SLA’s and works closely with lenders and valuers to ensure high expectations are always met. Outside of work Mark has 2 beautiful children who take up a lot of his time, however, in his spare time he likes to keep fit by going to the gym, dancing and socialising with friends.

Ashley Kirton
General Manager
Ashley has a wealth of experience under her belt with 15+ years of retail management, customer service and sales. Using her wide knowledge of team management, she is responsible for developing and growing Team VAS to ensure a unified approach to customer service is delivered at industry excellence, working closely with the Heads of each department, and monitoring our own internal SLAs to ensure we deliver our promise to our clients. Outside of work Ashley enjoys spending time with her Husband and two young boys often going for walks and feeding the ducks. Family is key to Ashley and VAS recognise the need for a good work life balance.

Beth Powell
Directors PA
Beth joined Team VAS in January of 2019 and assists in organising inspection dates, dealing with access issues and oversees the general running of the Progress Team. Beth also works alongside the Valuation & Group Commercial Directors to onboard new Lenders and Valuers to the Panel and collates the yearly Statement of Capabilities. When Beth is not at VAS she enjoys reading, travelling, and spending time with her friends.

Doris Okeowo
Business Analyst
Doris has over three years’ experience in business analysis as well as a background in human resources and customer services. She holds an MBA degree and recently graduated with an MSc. degree in Data Science from Teesside University. She possesses excellent interpersonal skills, enjoys collaboration and leveraging on technology to deliver business value. In her spare time, she enjoys spending time with her family, going on walks with her little boys and loves going to church on Sundays. She is excited about starting a career at VAS and she’s ready to face new challenges with the team at VAS.

Robyn Beeforth
HR Advisor & Finance Assistant
Robyn has over 4 years experience in HR & Learning and Development. Robyn has a passion for cultivating a successful working environment and strongly believes that a business success is structured around their HR approach.

Service

Charlie Connelly
Head of Service
Charlie has worked for the company since 2018. Charlie is responsible for obtaining funds from the applicants on behalf of our Lender & Broker clients, in order to formally instruct a valuer. She ensures that the valuer is provided all the necessary information they required to complete their reports. Charlie is very passionate about achieving great customer service and going the extra mile in her role. Outside of work Charlie likes to enjoy the finer things in life and dining out for food and drink with friends and family.

Morgan Relton
Service Specialist
Morgan joined VAS Panel in 2022. Previously working in an administrative background helped Morgan gain the confidence and knowledge that she demonstrates today. Morgan is a Service Specialist which involves assisting with day-to-day challenges to make sure all KPI’s are reached, and payments are processed avoiding any delays in order to meet our clients expectations. Morgan enjoys spending her free time catching up with her friends and family and enjoys her holidays and travelling.

Chloe Sculley
Service Executive
Chloe has previously come from working at a Veterinary Hospital, where she gained extensive knowledge of customer service through understanding the needs of the client. This will be perfect for her new role within our Service Department at VAS. Chloe has a busy lifestyle. You will usually find her round the football pitch or the ice hockey rink supporting her son Isaac or down on the farm with her horse Leo!

Luke Newton
Service Executive
Luke has worked in a wide variety of roles over the past 15 years so can adapt to anything. He has extensive knowledge of hospitality and customer service which can be applied to help the needs of our clients. In his spare time, Luke enjoys relaxing in his favourite coffee shop or letting off some steam at the gym.

Laura Whiskin
Service Executive
Laura joins our service team with various skills learnt in the construction industry. She is looking forward to applying her administration and customer service knowledge to assist with our customer needs. Laura has a love for horror movies and computer gaming and spends her remaining time with her dog, Brian.

Olivia Nicholson
Service Executive
Olivia joins VAS after recently completing a property development course earlier this year. Olivia is very excited and passionate to learn everything she can about property to build up her own portfolio of knowledge. Outside of work Olivia loves to bake and spend time with her sausage dog Apple. She also has a love of shopping and enjoys eating out on an evening.

Abigail Keogh
Service Executive
Abi has completed A Levels in psychology, Law & Art, followed by a teaching assistant course before beginning her journey with VAS in 2024. Abi is an exceptionally quick learner & is excited to learn what VAS has to offer her. She has always been described as hardworking, organised & a patient individual. An amazing fit for VAS & our company values! In her spare time Abi loves to bake & make pottery. She is a fan of the odd horror movie & loves nothing more than watching them behind the covers with her dog Margot.

Quotes

Lucy Elliott
Head of Quotes
Lucy has worked at VAS since 2018. She brings to the team excellent customer service skills and is always happy to go the extra mile. Before Lucy worked at VAS, she completed her business administration apprenticeship that allowed her to gain the skills required for great customer service. Outside of work, Lucy enjoys spending time with her husband and her children and making memories with her family.

Eloise O’Brien
Assistant Head of Quotes
Eloise joined VAS in 2021 after seven years working in the retail sector. She assists lenders and brokers in obtaining the best quotes for their properties and supports the rest of the Quotes team. She has a good eye for detail and an analytical mind. When not at work, she enjoys reading, playing video games, and spending time with her adorable dog, Ozzie. She is also fluent in German and enjoys testing her skills by watching films without subtitles

Leanne Grange
Quotes – Technical Specialist
Being in the industry since 2015, Leanne has developed great relationships with Lenders, Brokers & Valuers, and prides herself on providing the best service possible for her clients. Leanne’s knowledge of valuations has grown vastly over the years making her an expert specialist and a pillar of Team VAS. In her spare time, Leanne enjoys spending time with her partner and trying new cuisines and bowling.

Sophie Flush
Quotes Specialist
Sophie has achieved a masters degree in English Literature and Creative Writing and is looking to continue to grow and develop her skills set with VAS Panel. She is passionate about her work and ready to face new challenges and is excited to do so with Team VAS.

Chloe Grocott
Quotes Specialist
Chloe comes from a production background within the film and TV industry. It was there she developed her customer service and attention to detail skills which she is looking forward to using at VAS. Outside of work, Chloe enjoys gaming, reading, and spending time with friends.

Stephanie Ampofo
Quotes Executive
Stephanie comes from a retail sector background where she has developed excellent customer service skills as well as great attention to detail. In her spare time Stephanie likes to be creative with graphic design and enjoys spending time listening to music, gaming, and watching movies with friends.

Grace Lourghran
Quotes Executive
Grace has a degree in Primary Education which she utilised working in a residential children’s home with children with emotional and behavioural difficulties for 4 years. This has helped her to gain resilience, excellent communication and administrative skills that she looks forward to developing further with VAS Panel. In her free time, Grace enjoys cooking, baking, doing puzzles, playing games, and walking her pet Jackapoo dog Hattie.

Compliance

Daisy Neale
Head of Compliance
Daisy has worked at VAS since July 2019. Her day-to-day role is managing our team of auditors, ensuring reports are returned to the lenders within the agreed SLA’s and working with the valuers to ensure they are meeting our standards/and our client’s expectations. Outside of VAS, Daisy enjoys spending time with her friends, travelling, and walking her cat Arthur on a lead..

Maria Azam
Assistant Head of Compliance
Maria has acquired strong interpersonal skills and excels in customer relations. Awarded with a certificate of higher education in Computing, she is proficient in Information Technology and is looking forward to further developing her vast skill set with Team VAS.

Elizabeth Coverdale
Compliance Specialist
Elizabeth has spent several years working in both the Education and the Hospitality sector, enhancing her interpersonal and customer service skills. She is now looking for a new career and is excited to join the VAS Panel team, working in Compliance with her keen eye for detail. In her spare time, she likes getting outdoors with her 3 dogs, a trip to the theatre, or hopping in the car for an adventure on the weekends.

Ellie Jordison
Compliance Executive
Ellie has recently completed her Level 3 Business Administration qualification. She has great customer service skills which she will apply on her journey at VAS. She is looking forward to a new and exciting challenge.

Sam Arthur
Compliance Executive
Sam joins the VAS team having worked in various admins roles, which have allowed her to develop a caring, compassionate and adaptable approach to tasks. In her free time, she enjoys watching horror films and relaxing with her 2 cats.

Kayleigh Bell
Compliance Executive
Kayleigh joins VAS having previously worked in the mortgage industry, she is looking to develop her knowledge regarding valuations. In her spare time, she enjoys travelling and exploring new places and spending time with her friends and family.

Kacie Cairnes
Compliance Executive
Kacie is excited to join the Compliance Department. Kacie has three years’ experience as a receptionist in criminal defence and family law, as well as assisting in secretarial roles. These skills will be a welcome addition within the team. In her free time, she enjoys spending time with loved ones and taking her dog, Woody, to the park.

Facilities

Jenny Kitching
Head of Facilities
Jenny joined Team VAS in April 2021 and oversees the day to day running of the Progress Team. Jenny assists with arranging inspection dates, managing access issues and dealing with post valuation queries. Jenny thrives working within Team VAS. When Jenny is not at work she enjoys travelling and spending time with her friends.

Robyn Sculley
Assistant Head of Facilities
Joining the team in 2022 , Robyn works closely alongside the Head of Facilites, to support the general running of the progress Team. Robyn has quickly expanded her business knowledge whilst working at VAS and has developed key skills and confidence, she is excited to see what the future holds. In Robyn's free time she enjoys spending time with her family and her dog, Luna.

Chloe Kay
Facilities Executive
Chloe has recently joined VAS after completing 3 years at Northumbria University. She will be joining our client support team following on from her experience with hospitality & tourism management. Chloe has a keen interest & eye for photography & loves nothing more than snuggling up with a good book & her pet American bulldog staffy cross Elsa.

Katie Dyke
Facilities Executive
Katie newly joins VAS after spending 5 years in the hospitality industry & has studied health & social care. She brings a wealth of customer care skills to her new job role at VAS. When she is not a work she is caring for her younger brother, enjoying her photography hobby or spending time with her Sprocker Dog Buddy (named after Buddy the Elf because he arrived on Christmas Eve)

Amber Stewart
Facilities Executive
Amber joins team VAS in 2024 after starting her working career in the hospitality & care sector. Amber is a compassionate & self -motivated individual who will shine within her new role at VAS. Outside of VAS, Amber lives with her fluffy companion Mylo the cat. She has a passion for travelling and seeking new adventures. She loves nothing more than driving to the beach on a summer's night & watching the sunset.

Danielle Stockdale
Office Co-Ordinator
Danielle has worked at VAS since May 2021. She assists with the finance department uploading supplier invoices, processing payments and sending statements. She also works closely with Facilities team helping booking inspections dates and sending Post Valuation queries. Danielle thrives working within VAS team and when she is not at VAS she spends her time with her Fiancé looking after their little boy Eddie and two whippets Luca and Monty.